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| Warranty
and Repair |
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Your
Olson Technology, Inc. equipment is covered by a one year limited
warranty. If it is necessary to return the unit(s) for repair, please
observe the following procedures:
- Telephone our customer service
department at (800) 545-1022 and request a Return Merchandise
Authorization (RMA) Number before the unit is sent. We will not
accept any returned material without prior authorization.
- Any unit(s) authorized for return
should be adequately boxed in either the original shipping box or
with adequate packing material (3 to 4 inches) for UPS shipment.
- Any unit that is returned and found
to be in proper working order will be charged $100.00 for handling
and testing. If the problem is intermittent, please make a note to
that effect and fully explain the circumstances under which the
problems occur.
- Funds for Out of Warranty repair,
and/or the funds due for units still under warranty but found by
Olson Technology to be in proper working order, are due prior to
return shipping.
- Download
the complete Warranty here.
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